Privacy policy

Zvijezda plus d.o.o., Marijana Čavića 1, from Zagreb, OIB 63603498763 (hereinafter: “Zvijezda“) as a responsible company takes care of your privacy and the protection of your personal data. For this purpose, we have adopted this Privacy Policy to inform you about the methods of collecting and processing personal data.

Using the website www.zvijezda.hr

Zvijezda is the owner of the website www.zvijezda.hr, and when you visit it, we automatically collect certain data and statistical information via our Internet servers or cookies. Examples of information about your use of the site include: the most visited and most viewed websites and links on our website, time spent on the site, the most popular keywords that lead users to our site, your IP address, information collected through cookies, information about your device such as settings hardware, system activity, browser type, etc. The purpose of such processing is to arrange our websites in such a manner that they are as efficient and simple as possible for our visitors, that is, to adapt them to your needs.

  In order to collect data, Zvijezda uses:

– Google Analytics
– Google AdWords Remarketing
– Facebook Pixel

Our site may contain links to other Internet sites that Zvijezda does not manage and for which it is not responsible. We suggest that you review the personal data protection rules of such sites to learn how your personal data is collected and processed on them.

Safety

Zvijezda uses technical and organisational security measures to protect your data. Any personal data that you have made available to us will be encrypted during transmission using algorithms to ensure the maximum security of our site, and to avoid misuse of data by third parties. Our security measures are continuously improved in line with technological development.

Use of Cookies

WHAT IS A COOKIE?

A cookie is a small text file that a website stores on your computer or any other device, with information about your navigation on that website. Cookies are necessary to facilitate browsing, adapt it to the user and do not damage your computer.

Although the general term cookies is used in the Rules because they are the main method of data storage used by this website, the “local storage” space of the browser is used for the same purposes as cookies. All the information in this section also applies to that “local storage”.

FOR WHAT PURPOSE ARE COOKIES USED ON THIS WEBSITE?

Cookies are a necessary part of the way our website works. The main purpose of our cookies is to improve your browsing experience. For example, they are used to remember your personal preferences (e.g. country) while you browse the site and on future visits. The information collected by cookies also allows us to improve the site by evaluating the amount and patterns of use, the suitability of the site to individual user needs, faster searches, etc. Sometimes, if we have obtained your consent in advance, we may use cookies, tags and similar tools to obtain information that allows us to show you, either from our own website or third-party websites or otherwise, advertisements based on an analysis of your website browsing habits.

WHO USES INFORMATION STORED IN COOKIES?

The information stored in cookies is used exclusively by Zvijezda, except for those described below as third-party cookies, which are used and managed by external legal entities in order to provide the services we request in order to improve our services and the user experience when browsing our website. These third-party cookies are mainly used to obtain access statistics.

HOW TO DISABLE OR PREVENT THE USE OF COOKIES?

You can limit, block or delete cookies from this website at any time by changing your browser configuration using the steps below. Although the settings are different in each browser, cookies are usually configured in the “Personal Settings” or “Tools” menus. For further details on the configuration of cookies in your browser, please see the “Help” menu in the browser itself. If you want to know more about cookies in general and how they work, you can get more information at:

www.allaboutcookies.org  i www.youronlinechoices.eu.

Answering your inquiries

Zvijezda pays special attention to the users of our products and services. Your loyalty is extremely important to us and for this purpose we encourage you to communicate with us.

You can contact us via the free info phone on 0800 0123 or via e-mail at  info@zvijezda.hr. If you contact us, it is possible that, based on your inquiry, which represents your consent, and in the case of a complaint, based on our legitimate interest, we will process your personal data in order to:

  • answer your inquiry;
  • process a possible complaint and took the necessary actions;
  • Provided you with information about our products, services or sweepstakes.

For the stated purposes, we process your personal data that you provide us on that occasion, namely your first and last name, phone number, address, e-mail, date of inquiry and nature of inquiry. The period of storage of your personal data depends on the nature of your request, which we process while there is a purpose for the same.

Business cooperation with Zvijezda

If you are our business partner or you are in some other contractual relationship with us, we process your personal data that is necessary for the purpose of concluding, implementing and fulfilling our contractual obligations. Zvijezda cooperates in most cases with business entities and only to a lesser extent processes personal data of natural persons, which may include personal data such as name and surname, address, OIB and contact information. Providing your personal data in this case is a necessary condition for the contractual relationship. We store data for the duration of our cooperation, as well as after it expires in the period required by our legal obligations.

Processing of personal data for employment purposes

https://zvijezda.talentlyft.com/jobs/otvorena-prijava-65

How and with whom we share your personal data

We may share your personal data with government authorities at their request and with third parties who provide us with personal data processing services as processors. These service providers, in accordance with regulated contractual relations for the purpose of protecting personal data, are obliged to use the data entrusted to them exclusively in accordance with our guidelines and strictly for the purpose we have contracted.

Your rights

At any time, you can:

  • request access to your personal data and request updating of personal data;
  • request that we provide you with additional information about how we use your data;
  • to receive personal data about you that you have given us in a structured, commonly used and machine-readable format and, where technically possible, to transfer this data to another controller without obstacles if the processing of your data is based on your consent and is carried out in an automated manner;
  • request the deletion of the user’s personal data. Since users can request the deletion of only their personal data, in order to protect users, we may ask you to verify your identity before implementing the request;
  • in cases where the processing is based on consent, to withdraw your consent with effect in the future in order for us to stop such specific processing. Withdrawal of consent will not affect the lawfulness of processing that was based on consent prior to its withdrawal;
  • request the restriction of the processing of your personal data
  • object to any processing based on our legitimate interest, unless the reasons for such processing are stronger than the right to protect personal data.

Data Protection Officer

In case of any questions regarding the processing of your personal data and the exercise of rights, you can contact our data protection officer via contact.

e-mail:             szp@zvijezda.hr

If you suspect a violation related to the protection of your personal data, you have the right to file a complaint with the Personal Data Protection Agency.

Contact information of the data controller

Data controller:          Zvijezda plus d.o.o.
Address:                       Marijana Čavića 1, 10 000 Zagreb, Hrvatska
Tel.:                             +385 1 2382 666,
Fax:                             +385 1 237 0917
E-mail:                         info@zvijezda.hr

Confidentiality and access to data

The company Zvijezda plus d.o.o. is bound by this statement, that in accordance with the Regulation (EU) 2016/679 natural persons with regard to the processing of personal data (the Regulation), it will maintain the confidentiality of all personal data to which it has the right and authority to access, and that we will use the same personal data exclusively for a specific (prescribed) purpose.

Confidentiality of data

We want to make it clear that when visiting these websites, your personal information remains confidential, unless you wish to disclose it voluntarily. We undertake not to disclose, sell or transfer the data we have received to other parties (except in cases prescribed by the Regulation).

Changes to our privacy policy

In the event of changes to our privacy policy, we will notify you on this website and update the privacy policy change date below as follows.

This privacy policy was last modified on 1 April 2019.